Relationship Officer @ Trident Microfinance Bank

Overview:

Trident Microfinance Bank is a leading financial institution dedicated to providing accessible and innovative financial solutions to individuals and businesses in Abuja. With a commitment to fostering financial inclusion and empowering communities, we strive to make a positive impact through our services.

Job Description:

As a Relationship Officer at Trident Microfinance Bank, you will play a pivotal role in building and maintaining strong relationships with our clients. You will be responsible for understanding their financial needs, offering appropriate products and services, and ensuring their satisfaction. This role requires excellent communication and interpersonal skills, as well as a passion for helping others achieve their financial goals.

Key Responsibilities:

• Build and maintain strong relationships with clients through regular communication and interaction.
• Identify client needs and recommend appropriate financial products and services.
• Conduct financial assessments and offer tailored solutions to meet client objectives.
• Process client transactions accurately and efficiently.
• Resolve client inquiries and concerns in a timely and professional manner.
• Collaborate with team members to achieve sales targets and deliver exceptional customer service.
• Stay informed about financial products, services, and industry trends.

Requirements:

• B.Sc. / HND (or OND with 4 years experience in the microfinance industry).
• Prior experience as a loan officer in a financial institution.
• Good verbal and written communication skills
• Strong negotiation and interpersonal skills
• Candidate should be resident in Abuja or environs.
• Ability to work effectively in a fast-paced environment and multitask.
• Excellent problem-solving abilities.
• Detail-oriented with a focus on accuracy.
• Knowledge of banking products and services is preferred.
• Proficiency in Microsoft Office suite.
• Relevant certifications (e.g., ACIB, ACCA) is a plus.

Method of Application:

Interested and qualified candidates should send their CV in PDF format to: hrrecruitment@tridentmfb.com using the Job Position as the subject of the email.