Front Desk Officer @ CapitalMetriQ Bank

Overview:

CapitalMetriQ Bank is a leading financial institution dedicated to providing exceptional banking services to our clients. We pride ourselves on our commitment to innovation, customer satisfaction, and fostering a collaborative work environment.

Job Description :

We are seeking a diligent and customer-oriented Front Desk Officer to join our team. The ideal candidate will be responsible for providing excellent customer service, managing inquiries, and ensuring the smooth operation of the front desk area.

Key Responsibilities:

• Greet and welcome clients and visitors in a professional manner
• Manage incoming calls and redirect them appropriately
• Handle client inquiries and provide accurate information about our products and services
• Assist with administrative tasks such as sorting and distributing mail, scheduling appointments, and maintaining office supplies
• Ensure the front desk area is tidy and presentable at all times
• Collaborate with other departments to resolve client issues and inquiries effectively

Requirements:

• High school diploma or equivalent; additional qualifications in Office Administration or relevant field are a plus
• Proven experience in a customer service or administrative role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Ability to remain calm and composed under pressure
• Familiarity with banking procedures and terminology is preferred.

• Applicant must reside within Victoria Island or Lekki-Aja.

If you are a dedicated individual with a passion for delivering exceptional customer service, we encourage you to apply for the Front Desk Officer position at Capital MetriQ Bank. Join us in shaping the future of banking excellence!

How to apply:

Interested Applicant should send their CV with job title to: CapitalmetriQswiftbank@gmail.com. With the subject line “Front Desk Officer Application.