Credit Recovery Officer & Direct Sales Agent @ Trident Microfinance Bank

Overview:

Trident Microfinance Bank is a leading financial institution committed to providing innovative banking solutions to empower individuals and businesses in achieving their financial goals. With a focus on excellence and customer satisfaction, we are dedicated to fostering financial inclusion and driving economic growth in the communities we serve.

Credit Recovery Officer

Responsibilities:

• Initiate and implement strategies for the recovery of delinquent loans and overdrawn accounts.
• Conduct thorough investigations to understand the reasons behind default and develop appropriate solutions.
• Engage with delinquent customers through effective communication channels to negotiate repayment terms.
• Collaborate with legal advisors and external debt collection agencies when necessary.
• Maintain accurate records of all interactions and progress towards recovery goals.
• Provide regular reports to management on the status of delinquent accounts and recovery efforts.

Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Proven experience in credit recovery within the financial services industry.
• Strong negotiation and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Familiarity with relevant regulatory requirements and best practices.

Direct Sales Agent

Responsibilities:

• Promote Trident Microfinance Bank’s products and services to potential customers through direct sales efforts.
• Build and maintain strong relationships with existing and prospective clients to drive business growth.
• Conduct market research to identify potential leads and generate new business opportunities.
• Provide accurate and timely information to customers regarding product features, benefits, and application processes.
• Achieve sales targets and objectives set by management.
• Collaborate with internal teams to ensure seamless customer onboarding and service delivery.

Requirements:

• High school diploma or equivalent; Bachelor’s degree preferred.
• Proven track record of success in direct sales or marketing roles, preferably within the financial industry.
• Excellent communication and persuasion skills.
• Ability to work independently and as part of a dynamic team.
• Strong organizational and time management abilities.
• Enthusiasm for meeting and exceeding sales targets.

Trident Microfinance Bank is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

How to apply:

Interested and qualified candidates should send their CV to: hrrecruitment@tridentmfb.com using the Job Position as the subject of the mail.

Deadline Date: 1st March, 2024