Consumer Sales Officer (Entry-Level / NYSC) at Swift Networks Limited

Job Summary

Handle telephone communication with prospective customers. Build a strong sales pipeline and meet or exceed set targets.

Location

Lagos State

Employment Type

Full-time

Key Duties and Responsibilities

• Handle outbound sales calls and respond to online enquiries.
• Conduct cold calls to existing and prospective customers to promote services.
• Process online orders promptly and follow up on leads.
• Maintain strong relationships with existing customers to improve retention.
• Re-engage inactive customers to restore business relationships.
• Maintain sound product knowledge at all times.
• Collect customer details, confirm payments, and process orders efficiently.
• Meet and exceed targets for subscribers and revenue.
• Apply proper and professional telephone etiquette.
• Perform other assigned duties as directed by the Head of Department.

Requirements

• Bachelor’s Degree (Second Class Upper) in Business Administration, Marketing, or a related field.
• 0 – 1 year relevant work experience.
• A Master’s degree or experience in strategic business management is an added advantage.

Skills and Competencies

• Friendly and professional manner.
• Basic computer skills, including internet use and CRM tools.
• Strong verbal and written communication skills.
• Good negotiation and persuasive ability.
• Self-driven with ability to work independently and within a team.
• Knowledge of Windows applications and internet technologies.
• Ability to learn quickly and manage time effectively.
• Ability to work under pressure and adapt to change.
• Good understanding of telephone etiquette.

Application Closing Date

31st May, 2026

Method of Application

Send CV and cover letter to hr@swiftng.net using the job title as the email subject.