Job Title: Tele-Collector
Location: Lagos
Employment Type: Full-time
Job Functions
- To focus on driving customer acquisition and growing volumes, especially in the area of Retail business in the Bank through opening of different types of accounts.
- Contact customers who are past due on their loan payments via telephone or other electronic means.
- Persuade and negotiate repayment plans and settlement offers with customers to make the payments and resolve their delinquent accounts.
- Follow up daily with promise to pay (PTP) through phone calls and mails.
- Document all collection efforts and customer interactions accurately in the collection report.
Experience, Qualification and Required Skills
- B.Sc Degree from a reputable institution with a minimum of 3 years of relevant experience.
- Must have completed NYSC.
- Customer-oriented: Must be driven by the Bank’s purpose of delivering valuable products.
- Show a strong ability to critically analyze market problems and define clear, detailed, and logical product and service solutions.
- Platform product leadership: collaborate with product and engineering leadership across the Bank to develop the platform and skill set.
- Possess strong analytical skills and the ability to leverage data to make informed feature designs and recommendations.
Remuneration
- Salary: N270,000 – N420,000 Monthly (negotiable based on prior experience)
- Other Benefits: Commission, HMO, Pension, 13th Month and Annual Leave Allowance.
Application Closing Date
30th October, 2026.
How to Apply
Interested and qualified candidates should forward their CV to: careers@igpl.com.ng using the Position as the subject of the email.
To apply for this job email your details to careers@igpl.com.ng