Overview
- Tongston is looking for a Research & Intelligence Fellow to support our Data team. This is a learning-focused role for someone curious about rigorous cross functional research that drives how organisations make decisions across multiple areas and functions.
- The role helps the organisation understand users, markets, countries, regulations/laws, products, partners, talent sources, funding opportunities, products, operational implications and more.
- The purpose of this role is to support Tongston’s ability to make better decisions, build better products, manage risks, grow faster, and remain internally intelligent by turning research and data into usable organisational knowledge and decisions.
- The Fellow will support research that helps teams know what to do, what the clientele and key stakeholders want/need/object to, why it matters, what the evidence says, what the risks are, what options exist, where the opportunities are, where the threats are, what comparators/competitors are doing, and what actions should be considered next.
- You’ll join a team working on an AI-powered super app and ecosystem delivering education, enterprise, media, and finance solutions to users including K-12 & higher education students, entrepreneurs, and intrapreneurs.
- Fellows are expected to be available throughout the week, with defined deliverables set in weekly meetings and participation in wider weekly project management / team / other such meetings as required.
What You’ll Do
You will:
- Support research and ongoing tracking of trends, developments, and external signals relevant to Tongston and T-World, including users, competitors, partners, regulators, markets, technologies, and other ecosystem actors.
- Support research and ongoing tracking of trends, developments, and external signals relevant to Tongston and T-World, including users, customers, competitors, partners, regulators, markets, technologies, institutions, governments, funders, investors, talent sources, and other ecosystem actors.
- Convert broad questions into clear research questions, source plans, data requirements, assumptions, and expected outputs.
- Collect, organise, clean, compare, validate, and summarise information and datasets from approved, traceable, and relevant sources.
- Prepare research notes, market scans, competitor summaries, policy update notes, economic tracking sheets, strategic memos, persona updates, country briefs, issue logs, management briefings, and stakeholder-ready summaries.
- Synthesize findings into clear insights, implications, risks, opportunities, options, and recommended next steps for internal use and stakeholder-facing materials where required.
- Maintain structured research trackers, source lists, assumptions logs, data logs, licensing notes, sensitivity classifications, issue registers, recommendation trackers, decision logs, and research workflow documentation.
- Support the team in developing charts, tables, simple analytics, dashboards, briefing packs, and reporting templates in Excel, Google Sheets, PowerPoint, Google Slides, Power BI, Looker Studio, or other approved tools.
- Escalate issues early where data, sources, outputs, or materials appear sensitive, unclear, restricted, low quality, contradictory, outdated, biased, or not permitted for use.
- Keep research, evidence, and source files organised and easy to retrieve, with clear naming, versioning, ownership, and traceability.
- Fulfil additional tasks as required incidental to the above.
How This Role Illustratively Feeds Each Team
The role is cross-functional. Research outputs must be tailored to the team that will use them. THe below shows what this could be like illustratively!
Enterprise – Operations, Media and Finance Teams:
| Team | How the Role Feeds the Team on an illustrative basis | ||||||||||
| Legal, Policy, Risk, Governance & Compliance | Provide regulatory scans, country compliance trackers, laws, regulations, policies, guidelines, comparator/competitor policies & practices. AI/data protection implications, IP/licensing considerations, policy summaries, risk flags, claim boundaries, governance issues, and inputs that help the team advise the organisation and other teams. | ||||||||||
| Media / Information | Provide audience insight, buyer/stakeholder persona inputs, messaging guidance, PR risk flags, permitted claims, conference/event intelligence, platform/channel recommendations, content themes, market language, and evidence for press releases, campaigns, thought leadership, and business development materials. | ||||||||||
| Admin & Project Management | Provide workflow research, meeting/action intelligence, onboarding materials, SOP inputs, template structures, service-provider requirement definitions, documentation standards, tracker designs, and research-backed process improvement recommendations. | ||||||||||
| Strategy | Provide market entry scans, country prioritisation, competitor and partner mapping, network-effect/adoption insights, stakeholder mapping, launch/testing intelligence, commercialisation options, strategic risks, strategic opportunities, and management-ready decision briefs. | ||||||||||
| Human Resource Management | Provide talent market research, fellowship and role design inputs, candidate sourcing channels, university/professional body mapping, recruitment screening scenarios, onboarding do-and-don’t guidance, employer brand intelligence, and capability gap analysis. | ||||||||||
| Finance | Provide research on pricing, costs, revenue models, grants, fundraising, funding instruments, bank/fintech partners, investor/funder opportunities, credit/SME finance, economic indicators, tax-related research inputs, financial tools, and investment & talent-pipeline opportunities.
Core Teams:
Knowledge, Skills & Attitude Requirements
Technical Skills:
Core Soft Skills & Attitude:
What You Get
Application Closing Date How to Indicate Interest for the Role
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